Privacy Policy
Last Updated: 2026
benjalu.com.au ("we," "us," "our," or "Company") operates the Payid Pokies Australia website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all associated content, functionality, and services offered thereon (collectively, the "Website").
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website. By accessing and using benjalu.com.au, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Website includes:
- Personal Data: Name, email address, phone number, and any other information you voluntarily provide when contacting us or subscribing to our services.
- Technical Data: Internet Protocol (IP) address, browser type, operating system, referring URL, pages visited, and the time and date of your visit.
- Cookie Data: Information stored through cookies and similar tracking technologies (see Cookie Policy section below).
- Usage Data: Information about how you interact with our Website, including clicks, links followed, pages viewed, and time spent on pages.
- Device Data: Device identifiers, hardware model, and mobile network information.
How We Use Information
We use the information we collect for the following purposes:
- Analytics: To understand user behaviour, website traffic patterns, and user preferences to improve user experience.
- Affiliate Tracking: To track affiliate referrals, commissions, and to attribute casino signups and player activity to appropriate affiliate partners.
- Site Improvement: To enhance Website functionality, design, content, and services based on user feedback and data.
- Communication: To respond to inquiries, send promotional materials (with your consent), and provide customer support.
- Compliance: To comply with legal obligations, including Australian gambling regulations and responsible gambling requirements.
- Fraud Prevention: To detect and prevent fraudulent activity, abuse, and security incidents.
Cookie Policy
Our Website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and track your activity.
Types of Cookies We Use:
- Essential Cookies: Necessary for Website functionality, security, and login sessions.
- Analytical Cookies: Used to understand how visitors use our Website (e.g., Google Analytics).
- Affiliate Tracking Cookies: Used to track referrals and attribute conversions to affiliate partners.
- Marketing Cookies: Used for retargeting and advertising purposes.
Opt-Out Options: You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling essential cookies may impair Website functionality. You may also opt out of analytical cookies by visiting the relevant provider's opt-out page (e.g., Google Analytics Opt-Out Browser Add-on).
Third-Party Links
Our Website contains links to third-party websites, including online casinos and affiliate partners. We are not responsible for the privacy practices, content, or security of external websites. When you click on a third-party link, you leave benjalu.com.au and enter a website operated by another entity.
We strongly encourage you to review the privacy policies of all third-party websites before providing any personal information or engaging in any transactions. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.
Your Rights
Under Australian Privacy Principles (APP) and applicable privacy legislation, you have the following rights:
- Right to Access: You may request access to personal information we hold about you.
- Right to Correction: You may request correction of inaccurate or incomplete information.
- Right to Opt-Out: You may unsubscribe from marketing communications at any time.
- Right to Complaint: You may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached your privacy rights.
If you are located in the European Union or United Kingdom, you have additional rights under GDPR, including the right to erasure, portability, and restriction of processing. If you are located in the United States, you may have rights under the California Consumer Privacy Act (CCPA) or other state privacy laws.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:
- Affiliate Data: Retained for up to 7 years for compliance and accounting purposes.
- Analytical Data: Retained for up to 26 months.
- Cookie Data: Retained according to individual cookie expiration settings, typically 30 days to 2 years.
- Contact Information: Retained until you request deletion or unsubscribe.
Once the retention period expires, we securely delete or anonymise your personal information.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
Website: benjalu.com.au
We will respond to your inquiry within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Changes to This Privacy Policy: We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the "Last Updated" date at the top of this policy. Your continued use of the Website following the posting of revised Privacy Policy means that you accept and agree to the changes.